Third Party Vendor Relations

Vendor Onboarding

Vendor Onboarding

Zoom partners with third-party vendors to meet customer and business needs. These third party companies may be referred to as suppliers, vendors, or third party vendors. The Third Party Risk Management (TPRM) Program provides advisory and assessment activity for many of these third party vendors. TPRM partners with Legal, Procurement, Technology Compliance, Privacy, IT, and the Business Units to provide comprehensive governance and management of Zoom’s vendor population.

The TPRM Program has been established to ensure that vendors providing technology or services to Zoom, and accessing Zoom sensitive data, are following key security principles, meeting compliance, and regulatory requirements. As part of the TPRM Program, risk assessments will be conducted.

TPRM drives compliance to these requirements through a risk based review cycle. For any new vendors, work cannot start until this process is complete.

Frequently Asked Questions

Vendor Risk Management Portal

Program Scope

Risk Assessments

Incident Management

Resources

Security Addendum

Learn more Learn more

POC Agreement

Learn more Learn more

Evidence Request List

Learn more Learn more